Contracts Administrator
Canopy Technologies
Role Overview
The Contracts Administrator supports the end-to-end quoting, order entry, and contract administration process, ensuring accuracy, compliance, and timely execution. This role serves as a key link between customers, sales, and internal teams, helping translate customer requirements into actionable orders while maintaining data integrity across systems. This is a hands-on, detail-oriented role ideal for someone who thrives in a fast-paced, evolving manufacturing environment and enjoys cross-functional collaboration.
Key Responsibilities
- Support the quote-to-order process, including RFQ intake, quote preparation, and order entry
- Review and process customer purchase orders (POs) to ensure alignment with quotes and internal capabilities
- Assist with contract review and compliance checks, escalating risks or discrepancies as needed
- Coordinate with operations, engineering, quality, and finance to ensure accurate and timely order execution
- Maintain and update ERP system data, including customer orders, pricing, and delivery requirements
- Track and process PO revisions, including changes to quantities, pricing, drawings, and delivery schedules
- Serve as a point of contact for customers on order status, documentation, and basic inquiries
- Support maintenance of pricing data and standard quotes for repeat business
- Assist in improving workflows, documentation, and process standardization across quoting and contracts
- Ensure proper documentation and record-keeping to support audit and compliance requirements
Required Qualifications
- 2–5 years of experience in contracts administration, quoting, sales operations, or order management, preferably in a manufacturing or supply chain environment
- Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Ability to interpret and manage structured data and documentation with accuracy
Preferred Qualifications
- Experience in aerospace, defense, or regulated manufacturing environments
- Familiarity with ERP/MRP systems (e.g., JobBoss, Epicor, E2, NetSuite, or similar)
- Exposure to engineering drawings or Bills of Materials (BOMs)
- Basic understanding of contract terms and conditions, including government contracting (FAR/DFARS)
- Familiarity with ISO 9001 or AS9100 standards
Additional Requirements
- Willingness to work long hours and weekends when needed to meet critical deadlines
- Willingness to travel to customers’ locations or other Hera sites as needed
- Ability to use a computer and most common software programs to complete assignments
- Ability to communicate with individuals and groups in person, by phone and online
The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Management may modify or assign additional duties as needed.
65000 - 90000 USD a year