(Contract) Program Management Support
Canopy Technologies
Customer Service
Ontario, CA, USA
USD 30-40 / hour
Posted on Mar 5, 2026
From Engine Bay to Payload, we protect vital structures and systems.
Hera Technologies is a premier contract manufacturer specializing in high-precision metallic and non-metallic solutions for the Aerospace, Defense, and Space sectors. Our commitment to quality, innovation, and customer satisfaction has positioned us as an industry leader in the design, manufacturing and maintenance of thermal support systems. Our team is driven by excellence, integrity, and a passion for advancing aerospace technology.
Take the next step in your career with a company committed to excellence, where your contributions are recognized, and your potential is realized.
Job Summary: The Project Coordinator / PM Support Specialist supports Program Management by driving internal job flow, managing critical customer and supplier portals, and maintaining data accuracy across ERP and reporting systems. This role ensures schedule visibility, delivery performance tracking, and documentation compliance while serving as a key liaison between Program Management, Production, Materials, and external customer platforms.
This position combines cross-functional coordination with strong administrative ownership to improve on-time delivery (OTD), data integrity, and customer responsiveness.
Key Responsibilities
- Expedite jobs through internal departments to prevent schedule delays.
- Serve as a bridge between Program Managers and Production to obtain accurate recovery dates and production schedules.
- Monitor and manage unreleased and hold job lists to drive resolution.
- Coordinate traveler release to Materials upon receipt of incoming material.
- Maintain and update customer portals to support on-time delivery performance.
- Submit delivery updates and contest late deliveries as needed.
- Ensure portal data aligns with ERP and production schedules.
- Run and analyze ERP reports to track job status, delivery performance, and backlog.
- Identify discrepancies between system data and actual production status.
- Support PMs with data-driven schedule recovery plans.
- Maintain accuracy of delivery dates and job milestones within ERP.
- Prepare and complete customer Open Order Reports (OOR) documentation.
- Ensure documentation compliance and submission timelines are met.
- Track outstanding OOR actions and coordinate internal follow-ups.
Required Qualifications
- 2+ years of experience in project coordination, production planning, aerospace/defense manufacturing, or similar environment preferred.
- Strong organizational and follow-through skills.
- Ability to manage multiple priorities in a fast-paced manufacturing environment.
- Comfortable communication across departments (Production, Materials, Engineering, Program Management).
- Experience with ERP systems and customer portals
- Proficient in Excel and reporting tools.
Type: Full Time, Temporary (6 months)
Pay Range: $30 to $40 per hour (Depending on Experience)
Base Location: Ontario, CA
Travel: None
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Total compensation will also include a comprehensive set of benefits including but not limited to: Company paid employee medical, dental and vision insurance. Retirement plan participation (eligibility required), paid sick leave, paid vacation, paid holidays and discretionary bonuses.
EXPORT CONTROL REQUIREMENTS:
To conform to US Government export regulations, the applicant must be a (i) US Citizen, (ii) lawful permanent resident of the U.S. (aka green card holder), (iii) protected individual as defined by U.S.C. 1324b(a)(3), or (iv) eligible to obtain the required authorizations from the U.S. Department of State.
Canopy A&D is an Equal Opportunity Employer, employment with Canopy A&D is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.